SHIPPING & RETURNS
Shipping Policy
At Mayura Designs, we aim to deliver your order quickly and securely. Please review our shipping options below.
Domestic Shipping – Victoria
-
Standard Shipping (3–5 business days): $9.99
-
Pickup Option: Free in-store pickup is available at our location:
20 Season Way, Craigieburn VIC 3064, Australia
Other Shipping – Other Australian States
-
Standard Shipping (7–10 business days): $19.99
Return & Exchange Policy
At Mayura Designs, your satisfaction is important to us. We understand that sometimes a product may not be the perfect fit, and we are happy to offer an exchange to ensure you love your purchase. Please review our policy below:
-
We offer exchanges only. Refunds are not provided unless the item is faulty or incorrectly supplied.
-
Items must be returned in their original condition (e.g., sarees with original folds, unworn, unwashed, and with all tags intact) within 7 days of receiving your order.
-
Hygiene Notice: For health and safety reasons, jewelry and saree blouses are not eligible for exchange.
-
For ready-to-wear clothing, please check our size guide carefully before purchasing to help avoid sizing issues.
-
If your item is defective or damaged, we will gladly exchange it for the same product. Please contact us at (mayuradesigns007@gmail.com) before returning your item.
-
Customers are responsible for covering their own return shipping costs. Shipping charges are non-refundable.
-
Processing times for exchanges may vary depending on your location.
-
All exchange-related shipping costs must be paid by the customer, unless the item received was faulty or incorrect.